Giant Vapes Pickup From Warehouse

ATTN: The Giant Vapes Warehouse is now the Giant X Warehouse!

ATTN: Same-day pickup from this location ends 09/24/22. All pickups at this location now take 3-7 business days to process.

Giant Vapes now offers pickup from our warehouse in Richmond, Virginia! Giant Vapes shoppers in the Virginia, West Virginia, Maryland, Washington D.C., and Delaware areas are welcome to place their orders online and come pick them up at their earliest convenience. Please review the FAQs below to know where to pickup at, and what you'll need to bring with you!

The Giant X Warehouse is open for order pickup weekday from 9 AM to 2 PM, Eastern Standard Time.


Giant X Warehouse

820 Southlake Blvd, Richmond, VA 23236

Monday-Thursday: 9 AM - 2 PM (EST)

Friday: Closed

Phone: (844) 973 - 0859

Email: CS@giantvapes.com


When Will My Pickup Be Ready? 

Your pickup will be ready in 3-7 business days from placing the order. You will get an email letting you know when your pickup is ready!

Where Do I Go When I Get There? 

Follow the signs for the "Visitor's Entrance". The person at the front desk is who will get you your order! 

What Should I Bring?

Please bring your Driver's License or State-Issued Photo ID as well as a copy of your order confirmation (you can just show us the email on your phone). 

How Late Can I Pick Up My Order?

The warehouse will close for order pickups at 2pm Mon-Thurs and opens at 9am. Order pickup will not be available on Friday and the weekends. 

Are There Any Order Requirements For Pickup?

You must be over 21 to purchase or pick up from us Besides that you can come pick up a pack of coils, or enough juice to last you five years (juices expire, we don't recommend picking up that much...but also wont stop you). 

I'm Not Seeing Pickup As An Option In Checkout

Right now we're only offering this to people who live in Virginia, West Virginia, Maryland, Washington D.C., and Delaware, as those are the most local states to our warehouse. If, for any reason, you live outside those areas but will still come pickup your order, please contact Giant Vapes Customer Service at cs@giantvapes.com or call (804) 631 - 9164 BEFORE placing your order so that we can make the proper arrangements for you! 

I Need My Pickup Order Refunded.

Please follow the refund guidelines and instructions found here: Giant Vapes Refund Policy