Terms of service

Updated 5/3/2023


TERMS OF SERVICE

 

Any persons using, reading, and/or purchasing products on this website agree that access to and use of this site are subject to the following terms, conditions, and other applicable laws.  You must meet the minimum age requirements within your state's and/or country's jurisdiction to purchase vapor and e-cigarette products from this site.  By using this website, you agree that you meet the minimum age requirements within your state's and/or country's jurisdiction to purchase vapor and e-cigarette products, and also agree to the following terms and conditions.

WARNING

Many products available from Double Back Exchange, Inc. d/b/a Giant Vapes (“Giant Vapes”)  contain nicotine which is a poisonous and addictive substance.  Electronic Cigarettes are intended for use by existing smokers of legal smoking age and should not be used by children, women who are pregnant or may become pregnant, or anyone with pre-existing medical conditions without first consulting your doctor.  Electronic Cigarettes are not meant to cure, treat, or prevent any illness or disease.  Giant Vapes products are intended to be used as a tobacco alternative.  These products are not marketed as smoking cessation, nor have they been tested as such.  Keep out of reach of children & pets.

Copyright

All content on this site, including but not limited to text, graphics, code and functionality is copyrighted as collective work under the United States and other copyright laws.  The collective work includes works that are licensed to Giant Vapes ALL RIGHTS RESERVED.  Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Giant Vapes or purchasing Giant Vapes products.  You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from different areas of the site solely for your own non-commercial use, or to place an order with Giant Vapes or to purchase Giant Vapes products.  Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Giant Vapes.  You further agree not to change or delete any proprietary notices from materials downloaded from the site.

Trademarks

All trademarks, service marks and trade names of Giant Vapes used in the site are trademarks or registered trademarks. Any infringement of the trademarks and swift legal action will be taken.

Warranty Disclaimer

This site and the materials and products on this site are provided “as is” and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Giant Vapes disclaims any and all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement.  does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Giant Vapes does not make any warranties or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Limitation of Liability

Giant Vapes shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Giant Vapes has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

International Orders

International Customers: You are responsible for familiarizing yourself with your country’s e-liquid and e-cigarette customs/importation laws before ordering from Giant Vapes.  VAPE LIKE Giant Vapes will not be held responsible for orders seized by customs, and we will not falsify customs forms to accommodate any orders.  Customs forms will all be marked honestly, with accurate product and product value details in accordance with US Federal Law. 

Giant Vapes does not currently ship to all locations.  International shipping may be available, but is dependent upon (1) available carrier options, (2) origin and destination ENDS product regulations and (3) risk of fraudulent transactions. Giant Vapes does not guarantee that shipping will be available to any country or jurisdiction and may in its sole discretion make shipping available to, or unavailable to, any location for any reason.   

Typographical Errors

In the event that Giant Vapes product are mistakenly listed at an incorrect price or with an incorrect product description, Giant Vapes reserves the right to refuse or cancel any orders placed for the product. Giant Vapes reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Giant Vapes shall issue a credit to your credit card account in the amount of the incorrect price.

Term; Termination

These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated or amended by Giant Vapes without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Notice

Giant Vapes may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Giant Vapes.

Miscellaneous

Your use of this site shall be governed in all respects by the laws of the state of Florida, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Giant Vapes products) shall be in the state or federal courts located in Florida. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Giant Vapes products) must be commenced within one (1) year after the claim or cause of action arises. Giant Vape’s failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions.  may assign its rights and duties under this Agreement to any party at any time without notice to you.

Use of Site

Harassment in any manner or form on the site, including via e-mail, chat, phone or SMS or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Giant Vapes or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer

Giant Vapes does not and cannot review all communications and materials posted to or created by users accessing the site and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Giant Vapes is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Giant Vapes reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Giant Vapes in its sole discretion.

Indemnification

You agree to indemnify, defend, and hold harmless Giant Vapes, its officers, directors, employees, agents, licensors and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links

In an attempt to provide increased value to our visitors, Giant Vapes may link to sites operated by third parties, including those used for credit card processing and age verification. However, even if the third party is affiliated with Giant Vapes, Giant Vapes has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Giant Vapes. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Giant Vapes seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).

Loyalty Rewards Program

Giant Vapes offers a loyalty rewards program in which customers accrue points which are redeemable for store credit or other rewards at the Giant Vapes website. Giant Vapes store credit and any other reward offer holds zero cash value and may only be redeemed or used for purchases made on the Giant Vapes website. Loyalty rewards points, redeemed rewards, and Giant Vapes store credit are non-transferable. Giant Rewards points and store credit are offered as a courtesy to our customers. Giant Vapes reserves the right to change the terms of the loyalty rewards program at any time; to suspend temporarily or permanently any rewards account; and to modify or adjust the rewards point balance or store credit on any account. Rewards or loyalty points expire after 1 year of inactivity.

Age Verification

Pursuant to Federal regulations, Giant Vapes utilizes a third-party age verification system to verify all customers are 21+ at time of order placement. Third-party age verification is performed by Veratad Technologies, LLC. Neither Giant Vapes nor Veratad Technologies, LLC will use information collected for age verification purposes for reasons other than order fulfillment and proof of legal compliance with age verification requirements. Age verification information will be stored for a period of (5) years at minimum and may be provided to state or local tobacco tax enforcement agencies and/or state or local law enforcement agencies following a legal request.

Attempts to bypass or circumvent age verification and/or providing false, misleading or incorrect age verification information will result in a permanent user ban and will be reported to any agency or legal authority as requested or required. We are unable to accept any order without a successful third-party age verification.

Delivery Requirements

Pursuant to Federal regulations, the following requirements must be met for a delivery to be transferred from the transporting carrier (common carrier) to the customer (recipient):

  • Recipient must show proof of age (21+) in the form of a currently valid government issued photo identification card (Driver’s License, State-Issued Non-Driver ID) to the common carrier agent.
  • Recipient must provide a signature to the common carrier agent at the time of delivery.

Failure to provide signature or proof of age at delivery resulting in an order being returned to the shipper Giant Vapes will incur a $20 return shipping & restocking fee in addition to the nonrefundable original transporting carrier’s shipping fee. In the event an order is returned to the shipper due to delivery requirements not being met, a refund for the order, less the original shipping fee(s) and the $20 return shipping & restocking fee, will be processed back to the original payment method upon receipt of the return shipment by Giant Vapes.

Lithium-Ion Battery Warnings and Usage Information

You must read these safety instructions and warnings before using or charging any batteries used in conjunction with any vapor product. Lithium Polymer and Li-ion batteries are volatile. Failure to read and follow the below instructions may result in fire, personal injury and damage to property if charged or used improperly.

By purchasing Lithium Polymer and Li-ion battery, the buyer assumes all risks associated with lithium batteries.

Li-Ion and Polymer battery & packs may explode and cause fire if misused or defective.

When charging a battery, please put the battery in a fireproof container. Please don't leave a battery and charger on wood material or carpet, and do not leave batteries or active chargers unattended.

You must keep Li-Ion batteries and chargers away from children.

General Guidelines and Warnings

(1) Use a specific Lithium Polymer/Li-ion charger only. Do not use a NiMH or NiCd charger. Failure to do so may cause a fire, which may result in personal injury and property damage.

(2) Never charge batteries unattended. When charging LiPo/Li-ion batteries you should always remain in constant observation to monitor the charging process and react to potential problems that may occur.

(3) Some LiPo/Li-ion chargers on the market may have technical deficiencies that may cause it to charge the LiPo/Li-ion batteries incorrectly or at an improper rate. It is your responsibility solely to assure the charger you purchased works properly. Always monitor the charging process to ensure batteries are being charged properly. Failure to do so may result in fire.

(4) If at any time you witness a battery starting to balloon, swell up, smoke or become hot, discontinue charging process immediately, disconnect the battery and observe it in a safe place for approximately 15 minutes. This may cause the battery to leak, and the reaction with air may cause the chemicals to ignite, resulting in fire.

(5) Never store or charge a battery pack inside your car in extreme temperatures, since extreme temperatures can result in fire. Never charge batteries from a laptop computer.

Charging Process

(1) Never charge batteries unattended.

(2) Put the battery in the fireproof container and charge in an isolated area, away from other flammable materials.

(3) Let the battery cool down to ambient temperature before charging.

Storage & Transportation

(1) Store battery at room temperature between 40 and 80 degrees F for best results.

(2) Do not expose the battery pack to direct sunlight (heat) for extended periods.

(3) When transporting or temporarily storing in a vehicle, the temperature range should be greater than 20 degrees F but no more than 150 degrees F.

(4) Storing batteries at temperatures greater than 170 degrees F for extended periods of time (more than 2 hours) may cause damage to battery and possible fire.

Battery Care

(1) Charge battery with good quality charger. A poor quality charger can be dangerous.

(2) Use caution to avoid puncture of the cell. Puncture of cells may cause a fire.

(3) Charging the battery every 2 months to keep it fresh if you don't use it.

Operating Charging Temperature: 32 to 113 degree F - Discharge: 32 to 140 degree F

(1) Let the battery cool down to an ambient temperature before charging.

(2) During discharge and handling of batteries, do not exceed 160 degree F.

Product Warranty

Manufacturer’s product warranty is limited to original defects in material and workmanship. Warranty does not cover collateral damage. Misuse, abuse, incorrect charging and other inappropriate use or maintenance of this product are not covered under warranty.

 

Product Reviews:

While Giant Vapes prides ourselves on NOT moderating reviews, be they positive or negative, reviews may be deleted if they contain any of the following:

  • Website links
  • Vulgarity
  • Personal contact information (e-mail address, phone number, address, etc.)
  • Harassment directed toward other reviewers/customers
  • Reviews posted by non-verified reviewers/buyers that are clearly posted with intent to defame a brand or product.

Term; Termination

These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Giant Vapes without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Notice

Giant Vapes may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Giant Vapes.

Miscellaneous

Your use of this site shall be governed in all respects by the laws of the state of Florida, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Giant Vapes products) shall be in the state or federal courts located in Florida. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Giant Vapes products) must be commenced within one (1) year after the claim or cause of action arises. Giant Vapes’ failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Giant Vapes may assign its rights and duties under this Agreement to any party at any time without notice to you.